Privacy Policy

What we collect, what we do with it, and what we do not do with it. Written to describe how this site and our engagements actually work.

Last updated 17 September 2026

Who we are

Branderson AI LLC (“Branderson AI”, “we”, “us”) operates this website and provides AI automation, data architecture and related engineering services.

For any question about this policy or about data we hold, contact us at ops@brandersonai.com.

What this site collects

This website does not collect personal information. There is no contact form, no account system, no analytics package, no advertising pixel and no tracking cookie on this site.

Our hosting provider records standard server logs — including IP address, browser type and pages requested — for security and operational purposes. We do not use those logs to identify or profile visitors.

If you contact us

When you email or call us, we hold what you send: your name, contact details and whatever you choose to tell us about your business. We use it to respond to you and to scope work you have asked about. Nothing more.

We do not sell, rent or share that information with third parties for their own marketing, ever.

Client data we handle during an engagement

When we build or operate a system for a client, we may process information belonging to that client and to their customers — contact records, call transcripts, appointment details and similar operational data.

That data belongs to the client, not to us. Wherever practical, vendor accounts are opened in the client’s own name so the client holds the data and the billing relationship directly. We access it only to build, test, operate and support the system we were engaged to deliver.

Engagements involving regulated data — health, legal or government information — are governed by the written agreement for that engagement, which takes precedence over this page.

Sub-processors

Delivering these systems requires third-party infrastructure: cloud hosting, language-model providers, telephony and messaging carriers, database and automation platforms. Which ones are used depends on the engagement, and they are identified in the written agreement.

We do not add a sub-processor that touches client data without the client knowing.

How long we keep things

Enquiries are kept for as long as we are in contact and for a reasonable period afterwards. Client engagement records are kept for the life of the engagement and for 12 months afterwards, unless the agreement says otherwise or the law requires longer.

Your rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email ops@brandersonai.com and we will respond within 30 days.

If the data was given to us by a client rather than by you directly, we will refer your request to that client, who controls it.

Security

We use access controls, credential management and least-privilege practices appropriate to the systems we operate. No system is perfectly secure, and we do not claim otherwise. If we become aware of a breach affecting your information, we will notify you and any affected client without undue delay.

Children

This site and our services are directed at businesses. We do not knowingly collect information from children.

Changes

If this policy changes materially, we will update the date below. Continued use of the site after that means you accept the revised policy.